20080628

Air travel baggage, surcharge woes grow

If you purchased a ticket on Delta Air Lines prior to April 9 but didn't fly until May 4 or after, you may be in line for a refund.

Delta is offering rebates on its $25 second-checked-bag fee to customers in such circumstances.

Said spokesman Kent Landers, the carrier "heard from enough customers that we decided this was the right thing to do. Since it was a new fee, we want to give people the benefit of the doubt."

Most airlines instituting the same policy gave a specific date in advance for when the fee would be applied. Delta, however, implemented it on April 9, the day it was announced.

However, that's merely a one-time quick fix for one group. Other Delta news is not very positive for consumers. The airline is adding a "fuel surcharge" for frequent-flier tickets -- $25 to redeem award tickets for U.S. and Canada travel, and $50 for international flights. That goes into effect Aug. 15.

Meanwhile, US Airways is ending curbside service at 34 airports and imposing a $15 fee for the first checked bag. And it, too, will add a processing fee in August on frequent-flier tickets -- $25 in the U.S. and Canada, $35 in Mexico and the Caribbean, and $50 for Hawaii and international destinations.

American Airlines already charges a $5 processing fee for award tickets handled in person, $20 if handled by phone. It earlier had imposed a $15 charge for the first checked bag.
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